| PowerPlus develop solutions that let
organisations efficiently capture and use corporate knowledge to achieve better
and more effective business practices. The company provides tools and skills to
integrate with products from market-leading software vendors. PowerPlus'
professional services group manage and support technology-based projects and
associated changes to company culture.
TYPICAL SERVICES
Consulting Services
 | Business Requirements Consulting
| Project Planning & Management
| Business & Systems Analysis
| Application Design & Development |
| | |
Support Services
| Software Integration
| Testing – Performance & Capacity
| Software Implementation & Configuration
| Data Migration/Conversion
| Training – Trainer, User & Technical
| Documentation – User, Design/Requirements,
Procedures
| System & Network Tuning
| Backup Procedures and Methodology
| Software Support & Maintenance Levels
| Provision of on-site support services is
available |
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Warranty & Maintenance Services
| Toll Free Help Desk
| All calls are recorded in a knowledge base and
assigned to skilled support resources.
| Telephone support and guidance on problem
resolution and product operation or functionality.
| Software Version/Release Planning and
Methodology.
| Provision of software amendments and patches.
| Provision of software release upgrades.
| Provision of software documentation relating
to new releases |
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